Privacy Policy - California Wildfire Help
Effective Date: June 18, 2026
California Wildfire Help (“California Wildfire Help,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information obtained through californiawildfirehelp.org (the “Website”), our communications, forms, services, and related platforms.
By accessing the Website, submitting information, communicating with us, or using our services, you acknowledge that you have read and understand this Privacy Policy.
WHO WE ARE
California Wildfire Help is an independent lead generation and referral platform that connects individuals affected by California wildfires with affiliated service providers who may offer assistance related to legal services, insurance claims, public adjusting, restoration services, housing assistance, disaster recovery, and related services.
California Wildfire Help is not a law firm, insurance company, public adjuster, contractor, financial institution, government agency, or disaster-relief organization.
INFORMATION WE COLLECT
We may collect information directly from you, automatically through your use of the Website, and from third-party sources. Information you provide may include full name, telephone number, email address, mailing address, property address, insurance information, wildfire-related information, claim details and service inquiries.
Communications with us
Any other information voluntarily submitted through forms, surveys, applications, chats, emails, text messages, or telephone communications. We may automatically collect. IP address, browser type, operating system, device identifiers, referring URLs, pages visited, time spent on pages, date and time of access, clickstream data, geographic location information, cookie identifiers, advertising identifiers and user-agent information.
LEAD GENERATION AND REFERRAL SERVICES
California Wildfire Help operates as a lead generation and referral platform.
By submitting information through the Website, you expressly authorize California Wildfire Help to share your information with affiliated service providers for purposes including, evaluating your inquiry, contacting you regarding services, providing assistance, determining eligibility, offering products or services, and responding to requests.
You understand that multiple affiliated providers may contact you using the information you provide.
Submission of information does not guarantee acceptance, eligibility, compensation, representation, assistance, services, grants, insurance recovery, or any specific outcome.
HOW WE USE INFORMATION
We may use information to provide services, respond to inquiries, connect consumers with affiliated providers, operate and improve the Website, analyze Website performance, personalize user experiences, maintain security, prevent fraud, verify consumer consent, comply with legal obligations, enforce agreements, Send communications, and market services. Conduct internal business operations.
TELEPHONE, SMS, AND EMAIL COMMUNICATIONS
If you provide your telephone number and consent where required, you expressly agree to receive calls and text messages from California Wildfire Help and affiliated service providers, including communications sent using automated technology, automatic telephone dialing systems, prerecorded messages, artificial voice technology, and similar technologies. Such communications may include, marketing messages, promotional messages, informational messages, transactional messages, customer service communications, appointment reminders, follow-up communications, message frequency may vary. Message and data rates may apply. Consent is not a condition of purchasing any goods or services.
You may revoke SMS consent at any time by replying STOP to any text message or contacting us directly.
If you provide your email address, you consent to receive informational, transactional, and marketing email communications. You may unsubscribe using the instructions included in the email.
INFORMATION SHARING
We may disclose information to, affiliated service providers, attorneys, public adjusters, insurance-related service providers, contractors, restoration providers, housing assistance providers, disaster recovery providers, technology vendors, hosting providers, marketing partners, analytics providers, customer service providers, government authorities, law enforcement agencies, and professional advisors. Successors in connection with mergers, acquisitions, asset sales, reorganizations, or similar transactions. We do not sell personal information for monetary consideration.
COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, pixels, tags, SDKs, and similar technologies to, operate the Website, analyze Website traffic, measure advertising performance, improve user experiences, track conversions, verify lead generation activity, detect fraud. You may adjust browser settings to limit cookies, although certain Website functionality may be affected.
CONSENT RECORDS
To maintain compliance with applicable laws, we may retain records demonstrating consumer consent, including, website submissions, IP addresses, timestamps, user-agent information, trustedForm certificates, jornaya certificates, session recordings, landing page URLs, form versions, consent language presented, communication records.
These records may be retained as long as reasonably necessary for legal, compliance, auditing, and business purposes.
DATA RETENTION
We retain information for as long as reasonably necessary to, provide services, maintain business operations, comply with legal obligations, resolve disputes, enforce agreements, maintain compliance records, protect legal rights.
DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no transmission method or storage system is completely secure, and we cannot guarantee absolute security.
THIRD-PARTY WEBSITES
The Website may contain links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of third parties.
CHILDREN’S PRIVACY
The Website is intended only for individuals eighteen (18) years of age or older.
We do not knowingly collect personal information from children under eighteen.
CALIFORNIA PRIVACY RIGHTS
California residents may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to, know what personal information is collected, request access to personal information, request deletion of personal information, request correction of inaccurate information, limit certain uses of sensitive personal information where applicable, exercise rights without discrimination, to exercise privacy rights, contact us using the information below. We may verify identity before responding to requests.
DO NOT TRACK
The Website does not currently respond to browser-based Do Not Track signals.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time.
Any modifications become effective upon posting the updated Privacy Policy on the Website.
Continued use of the Website constitutes acceptance of the revised Privacy Policy.
CONTACT INFORMATION
California Wildfire Help
4370 Chicago Dr SW, Suite 118
Grandville, MI 49418
Phone: (855) 375-3385
Email: info@californiawildfireshelp.org